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March Any help would be greatly appreciated. Share Facebook Twitter Email Permalink. You must be signed in to add attachments. Email me when someone replies. All forum topics Previous Topic Next Topic. Was this helpful? Yes it was, thank you No, I still need help. TheWanderer38 Level Secret Agent.

How do I retrieve my Telstra ID username? How do I reset or retrieve my Telstra ID password? How do I get a refund? Where can I check my account balance?

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How do I pay my Telstra Bill? How do I request a payment extension? How do I request a payment extension in Telstra 24x7 My Account? How do I set up a direct debit?

How to read your Telstra bill? Need more time to pay How do I query a charge on my bill? How do I use the new Telstra 24x7 App dashboard? How to How do I query a charge on my bill? How do I check my bundle contract on Telstra 24x7 My Account?

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How do I check my bundle contract in the Telstra 24x7 App? Does Telstra charge fees on some payment methods? What is a part month [Pro Rata] charge? What is my monthly billing period? What is an Order Estimate? What are the charges on my Telstra 24x7 My Account? Why have I received a final bill?

Why was I charged a late payment fee? Why are there "third party purchases" on my bill? What are Early Termination Charges? How do I change between a summary and detailed bill? How do I view or print my bills in Telstra 24x7 My Account?


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How do I change my billing address? How do I change from paper to email billing? Why am I seeing more services when I log in to view my account?

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What international call rates are changing? What Directory Services are changing? How do I change my home phone plan? What is Priority Assistance? What are the price changes to consumer home phone plans? Does Telstra charge for unanswered calls? How do I forward my home phone calls to another number?

Where can I find a user guide for my home phone? How do I disconnect my home phone? How do I return my Telstra home phone rental handset? Why does my home phone dial tone sound different? How do I get extra phone sockets in my home? What is our unlisted service option?


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How do I change my home phone number? How do I upgrade my phone on a Go Mobile Swap plan? How do I trade-in my mobile or tablet? How do I switch my mobile service to Telstra? Can I change my mobile plan? What is StayConnected Plus? Swap Lease FAQ. What is Extra Data and how is it different to excess data charges? How can I be smarter with my mobile data? What things use the most data? How do I check my mobile data usage?

Related Content

How do I check the balance of my Pre-Paid service? Why did my Pre-Paid credit run out so quickly? How do I switch off International Roaming?

Telstra Mail: Set Up Mac

Where is International Roaming available and what are the rates for Pre-Paid? What is an International Day Pass? How do I enable my International Day Pass? Where is International Roaming available and what are the rates? How do I check my International Day Pass usage? How do I set up International Roaming on my phone? How do I extend my ring time? How do I check for software updates for my smartphone? Can I change from Pre-Paid to post-paid, or vice-versa? How do I unlock my iPhone to take to another carrier? Can I use my Telstra Pre-Paid phone overseas?

How will I get paid if I trade-in my device? Why choose Pre-Paid Max? How do I recharge my Pre-Paid mobile service? How do I view or change my Pre-Paid offer? How do I unlock my Telstra phone to work on another network? What happens when I no longer have any Pre-Paid credit? Can I set-up automatic recharge for my Telstra Pre-Paid service? FAQs How can I be smarter with my mobile data? How do I avoid phone and SMS scams?

Can I bring my own device onto the Telstra Mobile Network? What apps can I use with my Telstra service? Can I change my mobile number? How do I manage MessageBank on my mobile? How do I set up call forwarding on my mobile? Will Telstra send me data usage alerts? Can I put my SIM into another device? What is Telstra Mobile Protect?

What can I do if my mobile reception is interrupted? How do I unlock my Pre-Paid Mobile? How do I troubleshoot my mobile? What is Telstra One Number? How do I subscribe to Telstra One Number? How do I cancel my Telstra One Number subscription? What does the 'Remove Telstra Plan' option in the Watch app do? How do I transfer phone credit with CreditMe2U? What is Telstra Wi-Fi Calling? How do I get the Foxtel app? What is Mobile Swap Assure? What are my end of contract options on a Go Mobile Swap plan?

How do I upgrade my phone on a Mobile Lease plan? How do I use my Pre-Paid phone overseas? Smart Watches Using your device. Mobiles on a plan Pre-paid mobiles Transferring my mobile number to Telstra — what do I need to know? Mobiles on a plan Pre-paid mobiles. Where can I download the Telstra Locator App?

How many devices or tags can I use with my Telstra Locator Subscription? Can I set my Telstra Bluetooth Locator tag to silent? How accurate is Telstra Locator in helping me find my things? What is the battery life of my Telstra Locator Bluetooth tag? Is my Telstra Locator Bluetooth tag waterproof? What temperatures can my Telstra Locator Bluetooth tag operate in? What is the Bluetooth range of my Telstra Locator? How long is my warranty period? Does the Telstra Locator work if my device is in a lower power mode? How do I unpair or remove a tag or device from my Telstra Locator App?

Travel Can my Telstra Locator Bluetooth tag be taken through airport security?

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Can I use Telstra Locator overseas? Can I take my Telstra Locator Bluetooth tag on a flight, either in the cabin or checked-in luggage? Can I recycle my Telstra Locator Bluetooth tag? On what networks will my Telstra Device Locator work? What is the Telstra Locator Bluetooth community? How loud is the ringing volume of my Telstra Locator Tag? Can other Telstra Locator users see my location or the location of my Telstra Locator Bluetooth tags? What should I do if I find a Telstra Locator Bluetooth tag placed in my belongings or on me without my consent?

What features have been built into the Telstra Locator App to protect my privacy? Can people use Telstra Locator to track children or other people? Is my Telstra Locator Bluetooth tag safe for use around children and pets? How do I find out if someone is using Telstra Locator to track my smartphone or tablet without my knowledge? What information does Telstra Locator collect about me? Does the Telstra Locator App have features to protect my privacy? Where can I find out more about how Telstra protects my privacy?

My Telstra Locator Wi-Fi tag or device is showing in an incorrect place on the map. How do I fix this? What is a notification? Privacy Does the Telstra Locator App have features to protect my privacy? If a person goes missing and they have a Telstra Locator Wi-Fi tag on them, will Telstra provide police with the location of that person?

Is Telstra tracking my location? Does Telstra use the information it collects about me or my location for advertising or other purposes? Can my Telstra Locator Wi-Fi tag be taken through airport security? On what networks does my Telstra Device Locator work? What if I move house or change my home broadband set-up?

Is my Telstra Locator Wi-Fi tag safe for use around children and pets? How do I view my location history in the Telstra Locator App? How much data does the Telstra Locator App use? My Telstra Locator App keeps freezing, what do I do? What is a profile and how do they affect the functionality of my Telstra Locator Wi-Fi tag? How do I cancel my Telstra Locator Subscription? How can I stop sharing the location of my smartphone or tablet with Telstra Locator?

How can I view the location history of my Telstra Locator Tags or paired devices? What permissions does the Telstra Locator App request and why? Can other Telstra Locator users see my location or the location of my Telstra Locator tags? What should I do if I find a Telstra Locator tag placed in my belongings or on me without my consent?