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When working to get your printer back online, start with a basic troubleshooting sequence and see if your printer comes back online after each step. If your printer remains offline, reset the printing system and add the printer again.

How to Troubleshoot WiFi (Wireless) Printers

Check all of the cable connections between your printer and the network router or computer, depending on the method used to connect to the printer. Make sure none of the cables have come loose and the printer has been powered on. Check the printer tray for any paper jams. Make sure the printer has enough paper and the paper is aligned properly in the printer. If you see a "Low Ink" message on the printer, replace the ink cartridges that are empty.

Click "Resume. Open a document that you need to print and attempt to print the document by pressing "Ctrl-P. Click "Print. Press the "Ctrl" key and right-click simultaneously in the Printer list. Select "Reset Printing System. As a professional writer, she has written for Education. Martin contributed English translations for a collection of Japanese poems by Misuzu Kaneko. She has worked as an educator in Japan, and she runs a private voice studio out of her home.


  • How to Troubleshoot ‘Printer Not Responding’ Error on Mac OS X - howtofixmyprinter?
  • How to Troubleshoot WiFi (Wireless) Printers.
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  • 2. Check the Print Queue.
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Check ink or toner cartridges: Some models of inkjet printers are notorious for refusing to print if any of its multiple cartridges are out of or even low on ink. Even if you are printing text requiring just black ink, the printer may balk if any of the colored inks have run out. Using the Print Queue, you can check ink supply levels or print a test page.


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  7. Reset Your Mac's Printing System to Fix OS X Printer Problems.
  8. Select the Printer menu to see your options. If you need to do more extensive troubleshooting, click the Settings button in the Print Queue window. If it shows that an update for your brand of printer is available, install it. If so, download and install it. After all, the same software was presumably working well yesterday.

    How to Set Up a Wireless Printer on a Mac | It Still Works

    From the list on the left, select your printer. Click the minus-sign - button at the bottom of the list. This removes the printer from the print list. A menu will appear. Hopefully, you will see the just deleted printer under the header Nearby Printers. If so, select it to add it back.

    Step 1: Make sure the printer is ready

    If not, select Add Printer or Scanner. Once again, you will hopefully find the printer in the Default listings.

    Setting Up Your HP LaserJet Printer on a Wireless Network in Mac OS X - HP LaserJet - HP

    If so, select it in the list and then click Add. Use an IP address: Networked printers sometimes take a little extra work. Avoid printer sharing if you can: If you see your printer listed with an sign, such as CannonMP MacBook Pro , selecting this means you will connect to the printer via printer sharing—a feature enabled from the Sharing System Preferences pane. Instead, choose an alternative listing for the printer. Otherwise, even if your attempt to re-add the printer succeeds, you will only be able to print when the sharing Mac is available. Still stumped? The output is far from user-friendly.

    However, there may occasionally be some plain-English text that suggests what the issue is. For example, once I was able to figure out an improperly installed ink cartridge was to blame for my printing problems. All I needed to do was remove and correctly reinstall the cartridge. Still waiting by the printer for a sheet of paper to appear?